# GiftAcross — Global Cross-Border Gifting Marketplace

> GiftAcross (founded in 2012) is an enterprise cross-border e-commerce gifting platform connecting the global Indian diaspora (NRIs) and international customers across 150+ countries. The platform specializes in year-round celebration gifts, gourmet Indian sweets, premium California dry fruits, BIS 925 hallmarked sterling silver keepsakes, and festival hampers (Diwali, Raksha Bandhan, Bhai Dooj, Birthdays, Anniversaries) with guaranteed on-time international delivery and transparent all-inclusive pricing.

## Key Capabilities & Core Policies
- **Guaranteed On-Time Delivery:** Direct priority air cargo networks (DHL Express Worldwide, FedEx International Priority, BlueDart Air, Royal Mail) deliver within 2–5 business days internationally, with milestone tracking.
- **Transparent All-Inclusive Pricing:** All product prices are fully inclusive of all applicable destination taxes, duties, and courier handling. Recipients worldwide never pay unexpected customs or delivery fees.
- **Decoupled Dual-Currency Settlement:** Customers originating from India transacting via Indian payment rails are settled in INR (₹) via Razorpay. International diaspora and global customers are settled in USD ($) via Stripe.
- **Food Safety & Ocean Shelf Stability:** All edible delicacies (Kaju Katli, Besan Ladoo, dry fruits) are packed in food-grade, nitrogen-flushed, vacuum-sealed packaging with 25+ days shelf stability, strictly conforming to destination food import requirements (including US FDA commercial registration).
- **Complimentary Celebration Tradition:** Every festive parcel includes a complimentary ceremonial Shubh Roli-Chawal pouch and a personalized greeting card with the sender's custom message.

## Primary Delivery Corridors
- **Australia (AU):** 3–5 Business Days via DHL Express.
- **Canada (CA):** 3–5 Business Days via DHL Express.
- **India (IN):** 1–2 Business Days via BlueDart Air / Delhivery.
- **United Arab Emirates (AE):** 1–3 Business Days via FedEx Express / DHL.
- **United Kingdom (GB):** 2–4 Business Days via DHL Express.
- **United States (US):** 2–4 Business Days via DHL Express.

## Core Catalog Categories
- [All Products & Gifts](https://giftacross.com/catalog): Complete cross-border gift catalog.
- [Designer & Single Rakhis](https://giftacross.com/category/designer-rakhis)
- [Kaju Katli & Cashew Delights](https://giftacross.com/category/kaju-katli)
- [Bhaiya Bhabhi Sets](https://giftacross.com/category/bhaiya-bhabhi-sets)
- [Motichoor Laddoo & Peda](https://giftacross.com/category/laddoo-peda)
- [Haldiram's Specials](https://giftacross.com/category/haldiram-sweets)
- [Sweets & Mithai](https://giftacross.com/category/sweets-mithai)
- [925 Pure Silver Gifts](https://giftacross.com/category/silver-gifts)
- [Mithai & Dry Fruits Combos](https://giftacross.com/category/mithai-dry-fruits)
- [Gourmet Sweets & Chocolates](https://giftacross.com/category/sweets-chocolates)
- [Premium Dry Fruits](https://giftacross.com/category/dry-fruits)
- [Kids & Cartoon Rakhis](https://giftacross.com/category/kids-rakhi)
- [Luxury Sweet Hampers](https://giftacross.com/category/sweet-hampers)
- [Family Sets of 2, 3 & 5](https://giftacross.com/category/rakhi-sets)
- [Luxury Gift Hampers](https://giftacross.com/category/gift-hampers)
- [Gourmet Chocolates](https://giftacross.com/category/chocolates)
- [Personalized Keepsakes](https://giftacross.com/category/personalized-keepsakes)
- [Corporate Gifting Solutions](https://giftacross.com/corporate-gifting): Multi-destination corporate hamper distribution for global enterprises.

## Machine-Readable Feeds & AI Agent APIs
- **Agent Catalog Query API:** `GET https://giftacross.com/api/catalog/query?country=US&query=sweets&currency=USD` (High-speed JSON tool endpoint for LLMs)
- **Agent Tool Definition / Schema:** `GET https://giftacross.com/api/catalog/schema` (OpenAI & Anthropic tool definition schema)
- **OpenAPI 3.1 Specification:** `GET https://giftacross.com/openapi.json`
- **ChatGPT Plugin Manifest:** `GET https://giftacross.com/.well-known/ai-plugin.json`
- **Model Context Protocol (MCP) Server:** `npx @giftacross/mcp-server` (For Claude Desktop, Cursor, and AI agents)
- **Google Merchant Catalog Feed (XML):** `GET https://giftacross.com/feeds/google-merchant.xml`
- **Complete Products JSON Feed:** `GET https://giftacross.com/feeds/products.json`

## Customer Support & Trust
- **Live Self-Service Order Tracking:** https://giftacross.com/track-order
- **Shipping Policy:** https://giftacross.com/shipping-policy
- **Return & Refund Policy:** https://giftacross.com/refund-policy
- **Customer Concierge Support:** support@giftacross.com | 24x7 Global Desk
- **Full LLM Context & Specifications:** https://giftacross.com/llms-full.txt