Your Privacy Protections
- Zero Raw Card Storage: We never capture, view, or store full credit/debit card numbers or CVVs. All transactions are tokenized via PCI-DSS Level 1 certified processors (Stripe & Razorpay).
- Strict Recipient Data Isolation: Your recipient's address and phone number are used strictly to coordinate physical logistics and on-time delivery. We never market or sell recipient data.
- Full Regulatory Alignment: Designed to adhere with India's Digital Personal Data Protection (DPDP) Act, EU General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
1. Information We Collect
When utilizing our cross-border gifting service, we collect two categories of information:
A. Purchaser Information
- Account & Billing Data: Name, email address, billing address, and contact telephone number.
- Authentication & Session Data: Encrypted passwords, device identifiers, IP geolocation (used strictly to route domestic INR ₹ vs international USD $ payment methods).
- Personal Gift Notes: Sibling greetings and celebratory messages written on complimentary festive greeting cards.
B. Recipient Information
- Delivery Particulars: Recipient's full name, physical delivery address, postal/zip code, and local contact telephone number required by customs authorities and express couriers.
2. How We Use Your Information
We process personal data solely for legitimate commercial and fulfillment objectives:
- Fulfilling gift orders, coordinating packaging, and printing custom greeting cards.
- Transmitting transactional dispatches, tracking numbers, and delivery confirmation notices via email and SMS.
- Facilitating secure cross-border customs declarations (Delivered Duty Paid documentation).
- Preventing fraudulent transactions and mitigating payment chargeback disputes.
3. Payment Security & Tokenization
Payment security is our highest operational priority:
4. Third-Party Disclosures & Logistics Partners
We share only essential consignee information strictly with accredited logistics partners for physical fulfillment:
- Express Couriers: DHL Express, FedEx Priority, BlueDart Air, Royal Mail, and USPS to enable door-to-door transit and customs clearance.
- Fulfillment Vendors: Verified regional artisanal vendors receive order manifests containing the items ordered and delivery labels, without access to your billing details or payment cards.
We never sell, lease, or monetize your personal details or your recipient's contact information to third-party advertisers or brokers.
5. Cookies & Local Storage
We utilize essential and functional cookies to ensure a smooth browsing experience:
| Cookie / Storage Key | Purpose | Duration |
|---|---|---|
destination_country |
Remembers your selected destination country catalog and logistics matrix | Session / 30 Days |
active_currency |
Maintains your chosen settlement currency (INR ₹ or USD $) | Session / 30 Days |
ga_cart_storage |
Maintains active cart items isolated by destination country | 14 Days |
XSRF-TOKEN |
Cross-Site Request Forgery security protection against unauthorized requests | Session |
6. Your Rights & Data Retention
You possess the right to access, rectify, or request the deletion of your personal profile at any time. We retain order records strictly for accounting, taxation, and regulatory audit compliance as required by applicable commercial statutes.
